Frequently Asked Questions

We suggest that you view the Domestic Tour Packages Page on the website, which include many tours that are being taken by most of the tourists. If you intend to book your travel itinerary, you can Contact us by filling our contact form or sending us an email at [email protected] or get in touch with us on WhatsApp or through our contact numbers +1 (876) 421 – 1900

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. 

Yes it is recommended to take cash. Most of our Certified Partners have a gift shop at the tour site where you can purchase pictures taken of yourself during the tour and also souvenirs.

Some tours can accommodate children who are accompanied and supervised by a legal guardian. For more information Please call us at +1 (876) 421 – 1900 for more info regarding tours suitable for your child.

All tours should be booked at least 24 hours in advance
Yes lockers are available at an additional cost at most tour sites. Please see your Island Tour Specialist on property or call +1 (876) 421 – 1900 for more information

Yes you can. Please contact us at +1 (876) 421 – 1900 and it will be our pleasure to assist you.

Yes you can. We will be happy to try and accommodate any special requests made. Please see your Island Tour Specialist on property or call us at +1 (876) 421 – 1900 for more information.
he practice of tipping is discretionary and it is totally up to you. Gratuities are accepted but not expected
Please meet your Tour Specialist in the lobby at least 15 minutes prior to the tour departure time with your boarding pass or receipt.
Yes you can but please note that the cancellation policy will remain in effect for tours cancelled. Tours can be rescheduled based on availability. Please see your Island Tour Specialist on property or call us at +1 (876) 421 – 1900 for more information.
If your tours is cancelled please contact us at +1 (876) 421 – 1900 and we will reschedule your tour or book a different tour of the same value for another day.
No, we do not charge any extra fees. The listed prices are the prices you pay. If you as for extra services we will tell you how much the extra is, there is no hidden fee. If you can’t pay using our payment methods, there might be commission fees.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. 

To travel independently you must be at least 18 years of age. There are no upper age limits for most of our tours (although 18-to-Thirtysomethings tours are restricted exclusively to 18-to-39-year-olds). Also, travellers with pre-existing medical conditions are required to complete a medical questionnaire. Our Family Adventures are open to families with children aged between 6 and 17 years of age. Our standard (non-family) adventures are open to children aged 12 years or older when accompanied by a parent (max. two children per adult). The two-children-per-adult restriction does not apply to our Family adventures.
Any correspondence exchanged between you and Attaliatours will be kept confidential and not outsourced to any third party under any circumstances. Moreover your profile (name, Email ID, address, Telephone number) will be used only to communicate with you in regards to the services you are buying or availing. At no time will this profile be misused.
We will send you an email confirming your tours ticket booking. In case the payment is captured and you haven’t received the email, kindly call +1 (876) 421 – 1900 or email us ([email protected]) to confirm.
As a sustainable company we try to limit the amount of paper that we consume, therefore, all documents are electronically sent directly to your email account. Please consult a G Adventures specialist if this is not possible.

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Attalia Tours specialise in all types of paid experiences on the island of Jamaica. Our representatives are here to help. Should you need further assistace, please do not hesitate to contact us.

Address

64 Duke Street, CSO Kingston, Jamaica

Phone

Email